Please contact us immediately so that we can further assist you. Use the SUPPORT button on the website, or send us a message at email@example.com. If you received the wrong order, please send us also a picture of the item and the box it came in.
Articles in this section
- Can I change/cancel my order?
- How can I make sure my purchase was made correctly?
- I received the wrong order/there is a missing item from my order, what do I do?
- What happens if I purchase something in PRE-ORDER status?
- I received an email saying that one or more items from my order are sold out. Will these be shipped later?
- What do I do if I can’t check out?
- Are the items included in the shopping basket reserved automatically?
- In which countries can I shop online?
- Can I send an order to a country using another country's official website?